"Improving Your Work" resources from World University of Leadership

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TOPICS INCLUDE: Advancing at Work/Seeking Promotion, Audio Visual Materials, Books, CEO/GM Resources, Change, Coaching/Mentoring in Corporations, Communication, Computing, Conflict Resolution, Courses, Customer Service, Decision Making, Empowerment, Emotional Intelligence, HR, Job Seeking, Leadership, Learning, Learning Organisations, Management (see Leadership), Managing Non Profit Organisations, Managing your Boss, Marketing, Miscellaneous, Paradigms, Project Leadership, Quality/TQM, Recruitment, Sales, Servant Leadership, Small Business/Entrepreneurship, Spirituality and Business, Strategic Planning, Stress Management, Teamwork, Technical Management, Time Management, Training (and Teaching), Travel Related, Values, Vision, Women Leaders, Workplace-Improving it

GREAT SITES COVERING MOST BUSINESS RELATED TOPICS
These sites have numerous sections dealing with most of the areas shown below. So you can go choose from the topic links below or go to one of these and then choose your topic from there.

C *** "Fast Companies" Magazine - Resources Available Online
HP * "Lifelong Learning Online" (BusinessPotential). Use the "Select your learning area" drop down menu for your choice of topic areas
C *** A range of interesting articles from "The Institute for Management Excellence"
C ** Drucker Foundation - Leader to Leader: Complete Text Articles
C ** Articles on Creating Wealth, Business, Internet Marketing, and Personal Development
C *Project Zone-Great Management links
HP **Management General: E Books, Essays etc
C ** The Training Guide "A wide variety of training related topics to choose from. Simply click and learn.... Word - Excel - Communication Skills - Games & Energisers"

GENERAL INFORMATION
Lots of general information about improving your work - but not as structured as the sites above

C. **General articles on improving your work and your work-life, from Fast Company Magazine
HP *Some great advice regarding all aspects of work. (Terrific content but you really have to search the site to find it.)
L Harvard Business School Links: Web Sites for Managers

Advancing at Work / Seeking Promotion (Also see "Job Seeking")

A Advancing your career as a leader through volunteering
Co(W) ** Career Development Manual (University of Waterloo)

AUDIO VISUAL MATERIALS: D=Downloadable, S=Streaming Media, Au=Audio, V=Video

SAu Making Money - Talks by Mark Victor Hansen, Michael Gerber, Jack Canfield, Brian Tracy and others on Success, Sales, Marketing, Investing, Entrepreneurship etc.

BOOKS: W=Web-based, Wo=Word Document, P=PDF Format, T =Text, B=Book. Also look for books listed under "Courses".

Bo(W) **E-Books from Management General - primarily Leadership, Change, PD etc
Bo(T) **Presentation Skills (particularly focusing on using humour)

C.E.O. / G.M. Resources

L CEO Express: 100's of links of interest to senior executives (e.g. Business publications, financial, technological and travel news etc.)
C * CEO RESOURCE -- Three Pop Quizzes for the Top Executive

Change (This relates to managing Change. See Innovation and Creativity for information on developing these qualities)

A * Recommended Books for Change Agents
C ** Articles on Change from Fast Company Magazine: "For winning companies, change isn't something to be feared; it should be stoked as the engine of opportunity."

Coaching/Mentoring in Corporations

C ** Tools and Resources for Mentors & those being Mentored and for coaches and those being coached (Center for Coaching & Mentoring)
C ** Quizzes and Assessments (Center for Coaching & Mentoring)
A ** The Leader as Mentor - the different roles of mentors

Communication

C *** The Best "Top Ten" lists on Communication

Computing Courses (How to use basic software programs.) Also see "Internet"

Co * For complete beginners, these are nice introductions to The Hows and Whys of Saving, Excel and other Spreadsheets, Internet Basics, and Basics of Presenting Information Effectively. (In many of the tutorials you need to press the right arrow on the screen to move to the next page.)
C ** Good overviews and lessons (ranging from Beginners to Advanced) on using Microsoft Excel and Access (Furman University Computer Science Department)
HP ** A choice of tutorials (ranging from Beginners to Advanced) for Word 2000, Excel 2000, and Powerpoint (Greater Victoria Public Library)
WCo ** Free self-paced and instructor led classes for Applied Job Skills, Excel 2000, Excel 97, Intro to Computers, Introduction to the Internet, Office 2000, Office 97, PowerPoint 2000, PowerPoint 97, Windows 95, Word 2000, Word 97, and Access 97
PCo * PDF Courses for most main computer applications - PDF Files make it easy to print the whole course. Note that to read pdf files you need the free program acrobat reader.
PCo * Tutorials from the University of Kansas: In PDF Format
Introductory Tutorial for MS Word 6 (The vast majority of this also applies to Word 97 and 2000), MS Excel
Intermediate Tutorial for MS Word 6 (The vast majority of this also applies to Word 97 and 2000), MS Excel
Excel Functions and Data Analysis Tools Tutorial
Co *PowerPoint Tutorial: Adding Sound to a PowerPoint Show (Web based)
Co *Web Delivery of PowerPoint Presentations (Web based)

Conflict Resolution

Corporate Responsibility / Enlightened Leadership / The Triple Bottom Line - How helping others helps companies be more profitable

C **Articles on "Social Justice" from Fast Company Magazine: "Read examples of companies who have made social responsibility a cornerstone of their business."
A *The Seven Levels of Corporate Leadership, Cultural Capital, Sustainability, and Philanthropy

COURSES: (Either Web-Based Courses, or Workbooks with Exercises) W=Web-based, Wo=Word Document, P=PDF Format, T =Text, B=Book, C=Course

Co ***See the 30+ Computing Courses listed above.

Creating (Personal) Wealth

HP/Co *** CNBC - Step by Step Guides on saving money, reducing debt, saving on travel and on cars, and various family-related financial advice.
HP/Co **Money Manager - Step by Step Guides on Organising Your Finances, Property Buying, Paying For Education, Building Wealth, Preparing For Retirement, Smart Spending
C **Developing a Savings Habit and advice for those in financial hot water.
C *Articles on "mending spending" by the Institute of Consumer Financial Education
A *Teaching children the value of saving
SA Making Money - Talks by Mark Victor Hansen, Michael Gerber, Jack Canfield, Brian Tracy and others on Success, Sales, Marketing, Investing, Entrepreneurship etc.

Customer Service

A How Booming Business May Be Killing Your Business

- Call Centres
*Call Center Managers Forum - Home Page
Call Center Resources - Industry Statistics

Decision Making

Empowerment

Emotional Intelligence (Also see Personal Development)

A ***The Business Case for Emotional Intelligence - What really are the cost/benefits of providing training in EI? (Downloadable Word document)
HP **Free Research Reports on Emotional Intelligence

Entrepreneurship: See Small Business/ Entrepreneurs

Human Resources (Also see Recruitment)

L **350 articles on HR (Monster.com)

Humour

Internet

- General Internet Resources
- Establishing a Web Presence for your Organisation

Innovation & Creativity

C. **Fast Company Magazine Articles on Corporate Innovation: "The capacity to innovate is a strategic advantage for any company, in any industry. These examples show you how it's done.".
A *Failures to harness intuition, creativity and other higher powers.

International Business

C. **Fast Company Magazine Articles on International Business - "Business in the 21st century is business beyond borders. The articles in this section offer examples of how you can seize the opportunities that the global market provides."

Job Seeking (Also see "Advancing at Work / Seeking Promotion)

Co(W) *** Career Development Manual (University of Waterloo)
HP **Tips, Tricks and Tools for Job Seeking
HP **Information on Careers (including lots of interviews with real people in various jobs)
HP **Monster.Com Career Centre

Leadership (Also see "Organisational Behaviour/Design" and "Workplace - Improving It" - and most of the other topics listed on this page.)

A ***Interesting Thoughts On Leadership By CEO's & Other Leadership Authorities (IAL)
C. ***The Best "Top Ten" lists on Leadership
C.. ***A range of interesting articles from "The Institute for Management Excellence "
A ***An article by the National President of the Australian Institute of Management, titled "Know Thyself" (IAL)
A *** A great summary of leadership etiquette, practise etc - including a summary of 'How to win friends and influence people'
C. **Fast Company Magazine Articles on Leadership
C(I). **A Number of Good Leadership Quizzes (Tests) from the Center for Coaching and Mentoring
A *** A very inspiring story on what makes a true leader: "In Madurai, India, 82-year-old Dr. Govindappa Venkataswamy has solved the mystery of leadership" (PDF File from Fast Company)
C * Enlightened Leadership development articles
A *4 Competencies of Leaders - by Warren Bennis ( A review of Warren Bennis' Book, 'Why Leaders Can't Lead')
A.. *The 3 reasons Corporations Fail
A.. *The Leader as Mentor - the different roles of mentors
A 9 Lessons on leadership from a top executive who used to be a Priest
A Do your employees trust you? - (About.com)

"A leader is a dealer in hope." - Napoleon Bonaparte

Learning Organisations

A ***A very good summary of the 30 main books & articles written on Learning Organisations.
L **Numerous links on Systems Theory. (Many of these aren't business related)

Management (see Leadership)

Managing Non Profit Organisations (Links to "Resources for NGO's / Not-for-Profit Organisations / Charities (including assistance in establishing an NGO)" on the "Improving the World" page.)

Managing your boss

Marketing

C. ***The Best "Top Ten" lists on Marketing & Sales
C. **Fast Company Magazine Articles on Sales & Marketing
C. **Marketing articles primarily targeted to small businesses (TSBJ)
Market Research and Market Planning: - use the "select your learning area" bar.
Good general marketing information
Internet marketing

Organisational Behaviour/Design (Also see "Work & Life", Workplace - Improving It", and "Leadership")

C. **Fast Company Magazine Articles on Organisational Behaviour
C. ***The Best "Top Ten" lists on Corporate Concerns
A. **Is Work Fun Anymore? (Survey Results from the Center for Coaching and Mentoring)

Paradigm Shifting

C/L *** A site with lots of "right on the leading edge" information about how organisations act as whole systems.

PERSONAL DEVELOPMENT: Click here for a full list of sites on how to develop yourself - an essential component in becoming a good manager and employee. (Also see Professional Development.)

PERSONALITY PROFILES & QUIZZES

C(I).. ** CEO RESOURCE -- Three Pop Quizzes for the Top Executive
Team Spirit Quiz
C. ** A Number of Good Leadership Quizzes (Tests) from the Center for Coaching and Mentoring
C(I) ** 50+ Personality Test about Career, Health, Personality, Romance etc.
I How transformed is your organisation?
I *365 Tests and Quizzes on Love, Health, Brain and Career

P.R. (Public Relations)

C ** PR Toolkit (for anyone wanting access to the media)

Professional Development (Also see Personal Development)

C(I) ** Professional & Personal Development - Great resources including videos - "Ethoschannel"

Project Leadership

A ***Why Project Leaders Succeed: Project Leaders Skills Survey Results from the Center for Coaching and Mentoring."
C. **Project Zone-Great Management links

Quality/TQM

Recruitment (Also see Human Resources)

A Hire for Attitude, Train for Skill (Fast Company Magazine) - You can't build a great company without great people. The problem: How do you know the great people when you see them? Rules for smart hiring from Nucor Steel, Silicon Graphics, and Southwest Airlines.

Resources for: - Coaches / Trainers / Counsellors / Mentors (Also see Coaching/Mentoring, Personal Development, Spirituality and Business, and everything that relates to areas you train in.)

Sales

C. ***The Best "Top Ten" lists on Marketing & Sales
C. **Fast Company Magazine Articles on Sales & Marketing

Servant Leadership

C ***Greenleaf Centre for Servant Leadership

Small Business / Entrepreneurs

C A Range of Articles and help with planning etc.
C. **Fast Company Magazine Articles on Entrepreneurship
C. ***The Best "Top Ten" lists on Small & Home Business & Entrepreneurs
HP Forms for Small Business

Spirituality and Business

C ***Business Spirit Journal Online

Strategic Planning

C. **Articles on Strategic Planning from Fast Company Magazine: "Strategic thinking requires discipline and foresight. These examples will help show you how it's done."

Teamwork

.. Team Spirit Quiz.
.. How's Your Team's Spirit? (A Quiz/Assessment from the Center for Coaching and Mentoring)
. The Top 10 Secrets of Effective Team Interaction

Technical Management

Time Management

Training - Presentation Skills & General Information

A/Bo ***The Business Case for Emotional Intelligence - What really are the cost/benefits of providing training in EI? (Downloadable Word document)
C *** Presenters University An online compendium of advice, tutorials, tips and more.
C. **Articles on Training from Fast Company Magazine: "This section brings you the tricks of the learning trade and offers you ideas on how innovative educational programming can revitalize your corporation or classroom."
HP/C ** Hints for Trainers - Articles from "The Training Report"
A *The benefit of experiential (or "engaged") learning - Arthur Anderson Report

- Resources for Trainers (also see Resources for Teachers)
**Group Dynamics, Exercises, Self Insight
*Discussion Guides - Summaries & Questions on each article from Fast Company Magazine (Oct 99-Sept 2000)
Evaluation Tools
Human Sculpture Exercise

- Resources for School Teachers (also see Resources for Trainers)
I ***Teachers Tools: Puzzle-makers, Quiz-makers, Glossary-builders, Clipart and many more resources for teachers (School.Discovery)
. **100's of lesson plans (School.Discovery)
. **Kathy Schrock's Guide for Educators - a categorized list of sites useful for enhancing curriculum and professional growth. (School.Discovery)
A Do you have the right personality to be a teacher?

Travel Related

Values

Vision

**Failures of Vision
**Vision and Purpose: With a "why" for what we do, we can deal with almost any "how".

Women Leaders

C **Empowering Women in Business - The myths and the facts - from the Feminist Research Centre
C ** Research on Female Leaders (Sorry guys, but they came out better then male leaders)
C *Women Meeting the Challenge: A Handbook for Women Leaders - Particularly for those in the media

Work and Life

C. **Fast Company Magazine Articles on Work and Life

Workplace-Improving it (Also see "Organisational Behaviour/Design" and "Leadership")

USEFUL INFORMATION & RESOURCES FOR VARIOUS PROFESSIONS:

Journalism

C. *Women Meeting the Challenge: A Handbook for Female Media Leaders (and with an African Flavour)

Teachers (See under Training)

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